Payment & Refund Policy

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Payment & Refund Policy

Welcome to Benoits Auto Glass Incorporated . This Payment & Refund Policy applies to all auto glass replacement and repair services provided via our website benglassterra.com throughout the United States. By using our services, you agree to the terms outlined below.

1. Payment Terms

All payments for services must be completed at the time of order confirmation unless otherwise agreed in writing. We accept major credit cards, debit cards, and secure online payment methods. All transactions are processed in U.S. dollars (USD).

By providing payment information, you authorize Benoits Auto Glass Incorporated to charge the full amount for the requested services. Customers are responsible for providing accurate and valid payment details.

2. Pricing and Taxes

All prices are in U.S. dollars and may include applicable state and federal taxes. Benoits Auto Glass Incorporated reserves the right to adjust pricing at any time; however, confirmed and paid orders will not be affected.

3. Refunds

Refunds are granted under the following conditions:

  • If services were not provided as agreed due to our error.
  • If an order is canceled prior to the commencement of work.
  • If required by applicable U.S. consumer protection laws.

Refund requests must be submitted in writing to itzayanawilson@benglassterra.com within 14 days of payment. Approved refunds will be processed using the original payment method within 10–15 business days.

4. Non-Refundable Services

Payments for completed, custom, or specially requested services, including unique auto glass configurations, are non-refundable.

5. Chargebacks

Customers are encouraged to contact us directly for any billing concerns. Unauthorized chargebacks may delay resolution and could result in denial if services were delivered correctly. Benoits Auto Glass Incorporated reserves the right to dispute any chargebacks for valid transactions.

6. Dispute Resolution

Any disputes regarding payments or services must be reported within 30 days of the transaction. Benoits Auto Glass Incorporated will handle disputes in compliance with U.S. commercial law to ensure fair resolution.

7. Contact Information

  • Company: Benoits Auto Glass Incorporated
  • Address: 607 Miller Village Ln, Jennings, LA, 70546-3655, USA
  • Email: itzayanawilson@benglassterra.com
  • Phone: (337) 824-4998

This Payment & Refund Policy was last updated on [Date of Implementation] and may be updated periodically. Please review this page regularly for any changes.